Hawthorne Institute of Nursing Seal

Hawthorne CMIS
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Student Support & Helpdesk Ticketing

Lodge official requests, inquire about financial adjustments, book counselling appointments, or request IT/academic assistance.

Your Active Tickets

TKT-1024Fees & BillingIn Progress

M-Pesa STK push receipt allocation query for KSh 30,000

Latest note: Finance officer reviewing transaction reference QK8290LKD1.

Opened 20 Sep 2026
TKT-0988Clinical PlacementResolved

Request for maternity ward shift rotation rescheduling

Latest note: Approved by Preceptor Sr. Jane. Reassigned to Tuesday morning shifts.

Opened 14 Sep 2026

Frequently Asked Questions & College Handbook

How do I obtain my official clinical rotation introduction letter?

Clinical letters are automatically generated in your Documents tab once fees have been cleared and unit registration approved by the Clinical Coordinator.

What happens if my attendance drops below 85%?

In accordance with Kenya Nursing Council regulations, students with attendance below 85% cannot sit for the final semester examination in that specific unit.